Saturday, December 7, 2019

Intercultural Communication Cross Cultural Communication

Question: Discuss about theIntercultural Communication forCross Cultural Communication. Answer: Introduction Intercultural communication also refers to cross cultural communication in which communication takes place among the individuals that come from diverse cultural and social backgrounds. This describes different problems occurred due to different communication processes within an organization i.e.made up of people belonging to different religious, educational, ethnic and social backgrounds. It facilitates in understanding of the communication skills used by people that belong to different cultures. In this type of communication, culture plays a role in understanding the way in which people encodes, transmit and interpret the messages. Besides language, intercultural communication also gives emphasis on thought patterns, social attributes and cultures of different groups of people (Novinger, 2013). It helps in understanding the customs, culture and language of people from other countries. Emergence of globalization results in the presence of diverse workforce which helps in development of intercultural communication skills in the organization. It is also considered as a basis for international businesses. It is regarded as the situated communication that takes place between different groups belonging to different linguistic and cultural origins. Intercultural communication facilitates in building strong relations among different people by the use of language. This type of communication helps in sharing of the information between different people belonging to different cultures and social groups (Plappert, 2010). There is a requirement of understanding the customs, values, standards, social mores and thought patterns present in different cultures. For the purpose of effective implementation of intercultural communication , there is a requirement of acceptance of differences that are present in the organization. It is a skill that is necessary to be developed among the employees as employees are working in different countries and required to understand the culture of the community and country in which it is working. This helps in understanding the needs and demands of the local people in the country (Kotthoff and Oatey, 2007). Reasons of Choosing Intercultural Communication Intercultural communication helped me in gaining knowledge for the purpose of management of the differences that occur in the culture of different people. It also helped me in the development of a creative mind set to visualize the things from different perspectives. The main reason behind choosing of this subject is that it helped me to develop intercultural communication skills that would result in building strong relationships with the employees as there is an emergence of globalization and changes in the demography of the people working in different countries (Gudykunst, 2005). Besides this, I have also gained knowledge to use creative skills to come up with innovative ways to solve the problems faced by the company. It also helps in building strong relations between people belonging to diverse cultural groups. Besides this, it also helped me to understand the culture to which a person belongs and helps in avoiding the situation of thinking that the culture is superior to other cultures. Besides this, it also helps in understanding the needs of refugees, immigrants and undocumented individuals. It is important for the businesses to understand different cultural practices carried out in other countries for the purpose of competing in the business environment in an effective manner (Gudykunst, 2003). Human beings have a tendency to learn from people who are different from them. This tendency helps me in providing suggestion of the quality of ideas to solve the problems by finding the best approach by combining different cultural processes in provide solution to a problem occurred in the workplace. This topic has varied scope as rapid changes have been taking place in the business environment, it is essential for the businesses to understand different cultures as they expand their business operations in other countries. This results in providing employment to the local people of the country for which there is need to understand the requirements of the local people for the purpose of providing them safe working environment (Scollon, et al. 2012). Application of Intercultural Communication in Career Development Nowadays, emergence of globalization results in providing employment to local people by the company based in other country for the purpose of expanding their business operations. In the multinational company, there is a presence of workers belonging to different culture and countries which results in creation of the problems related to language barriers and understanding of the culture of different people. The intercultural communication helps in understanding the culture of different people as they share their views and opinions with each other by the use of common language. This also help me to provide solutions to the problems faced in the workplace as it facilitates in providing creative ideas to solve different problems associated with culture in the company (Gudykunst and Mody, 2002). It help me to understand my team members belonging to different cultures which facilitates in achieving the goal and objective of the team in an effective and efficient manner. This helps in building strong relations with the employees with whom, the task has to be carried out to attain the common goal of the business. I will gain knowledge regarding the custom, values and beliefs follow under different religious and cultural groups that help me to understand the need of the individual and provide them the suitable work environment in order to achieve high productivity and performance. Training is provided to individuals to understand different cultures in a proper manner in order to build effective intercultural communication skills in the employees (Sorrells, 2015). This also helps in understanding the requirements of the customers in order to provide them customized products in order to achieve high level of customer satisfaction. These skills also helps in handling the customer objections in an effective manner as the knowledge of culture to which a customer belong helps in building and maintaining strong relations with customer. In addition to this, different skills are developed which helps in enhancing my attitude and behavior towards different situations occurred due to presence of culturally diversified employees in the organization (Plappert, 2010). Nowadays, there is a presence of diversity among the employees of the organization as the companies expand their business operations in different countries which requires good communication skills in order to communicate with diverse work groups so that their needs can be met in an effective manner. The presence of intercultural communication skill helps in developing a safe and friendly envi ronment in the organization. This also helps in building and establishing better coordination between different employees in order to complete the given task in a successful manner. References Novinger, T. 2013. Intercultural Communication: A Practical Guide. University of Texas Press. Plappert, S. 2010. Intercultural Communication, Globalisation and Advertising: The Influence of Culture in Global Advertising Campaigns. GRIN Verlag. Kotthoff, H. and Oatey, H.S. 2007. Handbook of Intercultural Communication. Walter de Gruyter. Gudykunst, W.B. 2005. Theorizing About Intercultural Communication. SAGE. Gudykunst, W.B. 2003. Cross-Cultural and Intercultural Communication. SAGE. Scollon, R. et al. 2012. Intercultural Communication: A Discourse Approach. John Wiley Sons. Gudykunst, W.B. and Mody, B. 2002. Handbook of International and Intercultural Communication. SAGE. Sorrells, K. 2015. Intercultural Communication: Globalization and Social Justice. SAGE Publications.

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